Revive Dental: Predictable Growth While Staying Out of Network
- Doubled new patients per month
- Stable month-over-month growth
Meet Revive Dental
Revive Dental is a fee-for-service dental practice located in Alpharetta, Georgia, one of the most competitive markets in the state. Led by Dr. Parth Patel, the practice partnered with SMC to grow new patient volume, improve phone performance, and build predictable production without relying on insurance participation.
Table of
Contents
Challenges
Growth potential was there, but systems and consistency were holding the practice back.
- New patient growth had stalled
- The local market required precise geographic and demographic targeting
- Missed opportunities on inbound calls
- Inconsistent performance during historically slower months
- A need for stronger internal systems to support growth
Solutions
SMC partnered closely with Dr. Patel to implement a strategy focused on both marketing and operations.
- Refined audience targeting to attract value-driven patients
- Phone conversion coaching and call tracking
- Weekly strategy calls for accountability and execution
- Team training centered on patient education and communication
- Scheduling strategies to absorb growth without disruption
Dr. Patel remained actively involved, meeting weekly with SMC and immediately implementing changes with his team.
Results
In under a year, Revive Dental created consistent, measurable improvements across marketing, phones, and production.
- 30+ new patients per month, up from the teens
- 77% of patients with PPO benefits choosing an out-of-network practice
- Fewer than 2 to 3 missed calls per month
- Strong September production, even with one full week off
- More stable month-over-month growth, not one-time spikes
“I think of marketing as a long-term investment for growth. It’s about building something that you can sustain month after month.”
