From Unstable Marketing to Record Growth in Just Months
- Doubled new patients in 1st month
- Increased collections by 37 percent
- Built systems that actually work
Meet the Practice
Dr. David Agia leads a growing general practice focused on same-day treatment, emergency care, and a patient-first experience. After adding capacity and investing in clinical excellence, the practice partnered with SMC to stabilize marketing and unlock growth.
Table of
Contents
The Challenges
- Unreliable marketing platforms causing inconsistent new patient flow
- Missed phone opportunities with no visibility into performance
- Underused capacity despite adding an operatory
- No structured system for reviews and referrals
The Solution
SMC aligned marketing, operations, and team execution to create predictable growth.
- Consistent Google and social advertising
- Phone coaching and call analysis
- Dedicated new patient and emergency scheduling
- Review and referral systems built into the patient experience
The Results
- New patients doubled
- 37 percent increase in collections
- Record new patient month during September
- Google reviews doubled in under 60 days
More New Patients. Better Systems. Real Growth.
Partner with SMC to build predictable, profitable growth by aligning marketing, operations, and team performance.
Start with a free strategic marketing evaluation:
-
Review your current
marketing performance.
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Identify conversion
and capacity gaps
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Evaluate phone and
scheduling opportunities
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Check your
competition.
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Map your biggest
growth levers