Stop Losing Patients Because You Can’t Close The Deal.
See More New Patients And Better ROI Within 90 Days.
- Boost your call conversion rates
- Generate more new patients
- Increase your case acceptance rates
- Stretch each marketing dollar further
- GET MORE 5-STAR REVIEWS
- IMPROVE PATIENT RETENTION AND RECARE
- MAXIMIZE YOUR ROI
- SEE REAL RESULTS WITHIN 90 DAYS
Master New Patient Conversion
Each time you can’t turn a phone call into an appointment or a toothache into a yes on a treatment plan, you’re losing money. We’ll teach your team how to get patients to show up, commit to treatment, and keep coming back.
Meet Your New Coaches
Your team will be getting the best. Our conversion coaches combine for 40+ years of dental industry or team development experience.
Alaina Niemerg
Director of Client Experience
“I love that coaching offers dental teams the right tools to take their practices to new heights.”
- Has spent 16+ years in the dental industry, primarily with Heartland Dental.
- Uses your unique marketing data to identify specific areas where your practice(s) would benefit from coaching.
- Helps you set clear new patient goals and gives your team the tools to accomplish them.
Channan Cassella
Call Conversion Coach
“When I see a team member's gears turning and them connecting the dots, it makes me happy!”
- 10+ years experience in management and leadership development (4 in dental).
- Takes your team on a learning journey that actively engages and develops their patient relations skills.
- Creates a safe learning environment so team members can open up and grow.
Sarah McGinnis-Poettker
Call Conversion Coach
“I love developing relationships with coaching clients, watching them grow, and celebrating with them as they succeed!”
- 19+ years of experience working in dental.
- Coaches your team to develop a growth mindset and an ongoing willingness to learn.
- Gives team members the communications skills to better serve your patients.
Conversion Coaching by the Numbers
We’ve taught hundreds of teams how to convert more new patients, keep them around longer, and stop wasting marketing dollars. Here are some typical results that our clients report.
jump in overall new patient conversion and retention.
better conversion rates for new team members.
increase in new patient referrals.
Purpose of Conversion Coaching
Conversion coaching provides team members with a support system that gives their office tools, resources, and encouragement. SMC Coaches partner with client team members in order to help them feel more confident and supported in their role when it comes to patient communications and successfully converting potential new patients.