Dr. Matt Allen, the founder of DifferentKind, talks to us about why it is important to have an understanding of the patient’s perspective to enhance their experience at your practice to keep them coming back, motivational interviewing (it isn’t what you think it is), and what review-gating is and why you better not be doing it.

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Matthew Allen, DDS

Chief Executive Officer and Co-Founder at DifferentKind

Website: www.differentkind.com
LinkedIn: www.linkedin.com/in/differentkind
Twitter: twitter.com/imdifferentkind
Instagram: www.instagram.com/imdifferentkind